Khidmte Service - On-Demand Home Service Flutter App with Complete Solution

Privacy Policy

Privacy Policy for Khidmte

Effective Date: October 13, 2024

At Khidmte, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our app or services. By using Khidmte, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, home address, and payment details when you create an account or book a service.
Service Usage Data: Information about the services you request, service history, and user preferences.
Device Information: IP address, browser type, device type, operating system, and app usage data for performance improvements.
Location Data: With your permission, we may collect location data to offer services near you.
Cookies and Tracking Technologies: We may use cookies to track usage patterns and improve user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and improve our services, including scheduling, payment processing, and customer support.
To personalize your experience, including offering relevant services and promotions.
To communicate with you, including sending notifications about your bookings, promotions, and updates.
To ensure safety and security, including fraud prevention.
To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

Service Providers: Trusted third-party contractors who help us operate the app and deliver services.
Payment Processors: To facilitate payments for the services you request.
Legal Authorities: When required by law, or to protect our rights or users' safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We implement a variety of security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of your personal data.
Correction: You can request corrections to any inaccurate data.
Deletion: You can request deletion of your personal data, subject to legal and contractual obligations.
Objection: You can object to the processing of your data for marketing purposes.

6. Children's Privacy

Khidmte does not knowingly collect information from children under the age of 13. If we discover that a child has provided us with personal information, we will take steps to delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and you will be notified of any significant updates. Please review this policy regularly to stay informed.